Faq

We are mandated by California Law to require a physician’s prescription before you start physical therapy. If you do not have a physician, we can refer you to an appropriate physician who can assist you with your physical therapy needs. Once you have a prescription, you can call us to book an appointment or visit our Appointment Booking page.

If you have been previously diagnosed by a physician and want to pay cash, you do not need a physician’s prescription and may start immediately.

On your first visit, you will be greeted by your licensed physical therapist. You will be asked to fill out some paperwork regarding your medical history and insurance information. Please bring your prescription for physical therapy, operative reports, X-ray, CT scan, MRI, or nerve conduction test results related to your condition.

Your physical therapist will then perform a comprehensive evaluation to better understand your condition or injury. Questions regarding the mechanism of injury, nature of your pain, medical history, and personal goals will be addressed. A thorough physical exam, including range of motion, strength, flexibility, palpation and special tests, will be conducted to determine the integrity of your muscles, tendons, ligaments, movements, gait analysis, balance, proprioception, nerve tension and sensation, and joint mobility. We emphasize the importance of educating you on your current condition, the prognosis and time frame for recovery.

Based on your physician’s diagnosis, our prognosis, and your personal goals, an individual treatment plan will be created. Upon your first visit, you will receive manual treatment and be directed through a series of therapeutic exercises and therapeutic modalities specific to your needs.

Please bring your personal calendars to schedule future appointments.

We recommend a team-based approach to your physical therapy needs. A multi-therapist approach allows us to offer you broader clinical backgrounds along with different professional expertise to help you reach your goals quickly and safely. This also ensures more flexibility with scheduling appointments. Please be reassured that all of our physical therapists share a similar philosophy and that your present therapist puts together a plan of care that can be carried out by any of the other therapists at Smart Health & Wellness.

If you are only willing to work with one physical therapist, we will do our best to accommodate your request.

Please see below for the services rendered at our clinic

• Myofascial Release/Soft Tissue Mobilizations/Deep Tissue Massage
• Joint/Spinal Mobilizations
• Proprioceptive Neuromuscular Facilitation
• Electrical Stimulation
• Pilates Training
• Core Stabilization Exercises
• Sport Performance Training
• Balance/Gait Assessment and Training
• Kinesiotaping
• Posture Assessment and Training
• Body Mechanics/Ergonomic Assessment and Training
• Ice/Heat Therapy

Treatment programs will vary based on your condition and stage of recovery. Treatments can be performed in a private treatment room, upon request, and prescribed exercises are completed in a gym setting using a variety of equipment, some of which are available for sale at our facility.

We believe that physical therapy can be complemented with Massage Therapy, Personal Training and Pilates Training for optimal results. We also offer a Golf Performance Training for those who want to return to their golf game. These complimentary disciplines will assist you with a quicker turnaround time getting you back to your prior level of function. We encourage you to ask our front desk for more information on any of the above that might interest you.

Most patients are treated two to three times per week. The total duration of physical therapy will depend on the severity of your injury. Your commitment to physical therapy, meaning your consistency to attend physical therapy sessions, will most likely ensure a speedy recovery.

We will assist you in setting up upcoming appointments to the best of your convenience. Refer to our Contact page for our business hours.

An appointment usually lasts about 60 to 90 minutes. During your first visit you will spend 40-45 minutes with your physical therapist. During each subsequent visits, your physical therapist will allocate a 20 minute session for some manual therapy and assessment, while the rest of your session will be spend with a physical therapy aide working on your therapeutic exercises and modalities.

We will educate you on your condition so that you have a better understanding of what you can and cannot do to provide an optimal healing process. Body mechanics and posture are typically addressed in order to minimize the stress applied to your injured body part(s).

We will also provide you with a home exercise program containing your prescribed therapeutic exercises. It is essential that you follow the instructions and perform the home exercises on a regular basis in order to control your symptoms and speed up your recovery.

We have working relationships with hundreds of physicians in the greater Orange County area.

If your doctor is not a referring physician, we will gladly meet with him or her and establish a professional relationship to ensure that your physical therapy needs are met. We communicate with your physician’s office via email, phone, or faxed written progress notes so that they can monitor your progression.

Your out-of-pocket expense will vary depending on your insurance policy. Prescribed physical therapy is typically covered by most insurance companies. Depending on your insurance policy, you may or may not have a co-payment for each visits. As a courtesy to our patients, we verify your insurance policy and provide you with an estimate for each visits. However we encourage you to also verify your policy and keep track of your visits.

SMaRT Med (SMaRT Health & Wellness) is eager to provide orthopedic sports medicine, hand surgery, and physical and hand therapy services to our community. We believe it’s critical to communicate our participation with insurance payers to you. Please read this carefully, as there are two business entities involved providing you care. There will be updates over the next few months as we continue to work with the insurance companies.

SMaRT Med provides care as a group practice and is in the process of establishing new insurance payer contract agreements.

Dr. Ryan Labovitch provides care under his individual private practice, and will continue caring for his patients under his current contract agreements until further notice.

Patients of SMaRT Med (SMaRT Health & Wellness)

Patients receiving care from Dr. Raymond Raven, or Dr. John Kwon and the rest of the Physical Therapy team, please read the following carefully.

As of July 31st, 2023, SMaRT Med will participate as an In-Network provider with the following insurance companies.

Medicare (Part B)

As of July 31st, 2023, SMaRT Med will be an Out-of-Network provider with the following insurance companies as we finalize contract agreements. We intend to become an In-Network provider over the next 30 - 60 days. If you are a member of the following plans, there may be an opportunity for you to receive care with SMaRT Med as an Out-of-Network provider in accordance with applicable insurance, state, and federal regulations. Please contact our scheduling team for more information at .

• Anthem Blue Cross
• Blue Shield of California
• Cigna Healthcare
• Health Net NOTE: No HMO plans will be accepted for any insurance company

SMaRT Med will NOT pursue a contract agreement with the following insurance companies. Our scheduling team is available to discuss Self-Pay options, should you elect to forego your insurance coverage.

• Aetna (no plans accepted)
• United Healthcare (no plans accepted)
• No HMO plans accepted for any insurance company

Patients of Dr. Ryan Labovitch (Ryan S. Labovitch, MD, Inc)

Patients receiving care strictly from Dr. Ryan Labovitch, please read the following carefully.

Dr. Labovitch will continue to participate as an In-Network provider as of July 31st, 2023 with the following insurance companies.

• Medicare (Part B)
• Aetna
• Anthem Blue Cross
• Blue Shield of CA
• Cigna Healthcare
• Health Net
• United Healthcare

Dr. Labovitch will be revoking his participation, making him an Out-of-Network provider, with the following insurance plans over the next 30 - 60 days. An official date is still to be determined, but we wish to inform the community now to encourage planning for continuity of care.

• Aetna (no plans will be accepted)
• United Healthcare (no plans will be accepted)
• No HMO plans will be accepted for any insurance company

Our offices will ensure your continuity of care, and we will provide medical records as requested and legally obligated. Please contact our scheduling team if you require more information or clarification.

We will communicate any pertinent changes to the above in a timely manner.